COVID-19 Disability Support Services Updates

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The information below is based on current University recommendations. Additional updates may be necessary as the COVID-19 situation evolves. Please continue to check Lehigh’s website for updated information and this page for the most up-to-date Disability Support Services information. 

While the University offers coursework remotely during the remainder of the semester, will the Office of Disability Support Services (DSS) continue to provide services?

Yes, our full staff will be working remotely, and all routine programming will occur virtually Monday through Friday from 8:15 a.m.- 4:45 p.m.  More information about programming and support services is available by calling 610-758-4152 during business hours. 

Will I be able to register with DSS and request reasonable accommodations during the remainder of the semester?

Lehigh students with disabilities may apply for reasonable accommodations and services at any time.  More information on the process and a link to the registration portal is available at Initial Registration/Request for Services. Please review the Document Guidelines on our website. Documentation may be submitted confidentially by uploading to the Disability Support Services Registration form during initial registration or by emailing  

Once DSS receives your registration and documentation, your file will be added to the queue for review.  DSS engages in an interactive process and reviews requests for reasonable accommodations on a case-by-case and class-by-class basis, so after the initial documentation evaluation is complete, DSS will reach out to schedule an appointment to discuss next steps.  Initial appointments will be held via Zoom, a web-based video conferencing tool, or via phone. 

How will my accommodations work in the online environment?

In the virtual world, your accommodations will most likely be much the same as they are in the brick and mortar classroom.  For example, you can expect to continue receiving notes through your online portal. If you are a student who receives testing accommodations, it is essential that you reach out to your professors to remind them of your testing accommodations and discuss how they will be provided.  Most online learning platforms allow faculty to extend the time of their exam for students who have extra time, but faculty may need to be reminded to make this adjustment. If you have an accommodation for distraction-reduced testing, you will be responsible for finding an environment that works for you. Careful planning may be necessary to ensure that you have a quiet space in which to take your exam in a busy household. If you have questions or concerns about accommodated testing in the online environment, speak with your professor and contact DSS at

How can I continue working with my academic coach during the remainder of the semester?

All academic coaching sessions will occur virtually via Zoom. Your academic coach will schedule Zoom appointments at your regularly–scheduled coaching time.  Please note that coaching appointments are scheduled in Eastern Standard Time.  If you are in a different time zone and need to change the appointment time to accommodate your time zone or have any other questions, please contact your academic coach directly via email.  

If you are a student who is registered with DSS but does not currently meet with an academic coach, you can request coaching services by emailing

Whom should I contact if I have any questions regarding disability support or accommodations?

Please email or call our office at 610-758-4152.